QuakeNet’s Support Channel introduces Ticketing system
Tuesday, February 15th, 2005“We are currently trialling a new system for user support in #feds”, meeb announced on the QuakeNet website.
During the test period, users requiring assistance will need to join #help, and explain their problem there. The #help staff will then supply a ticket for #feds, if an oper is required to solve the problem. During this testing period, #feds will be an invite only channel. With that ticket you can invite yourself during a 2 day time period into #feds.