Fix PC shutdown issues after installing Windows 11 update KB5068861

Windows 11 and the KB5068861 update

He Microsoft flagship operating system It is popularly spread among a multitude of PCs, whether for gaming, business or home use. To keep Windows 11 free of bugs and incorporate new features, Microsoft releases updates that are installed regularly. These updates, in addition to adding new features, usually correct errors that were present in the operating system. But other times add new errors that are discovered after a few days, such as the one in the KB5068861 update.

With the installation of the update KB5068861 of Windows 11 on Patch Tuesdays in November 2025, Microsoft has corrected a multitude of problems and vulnerabilities. But unfortunately for other users too an error has been introduced with this update, and some devices cannot be turned off or restarted after updating. It is a specific case and does not affect everyone, but if you have this problem we are going to tell you how to solve it.

Although this error is specific, it can affect in the future to other updates leaving the device on when you activate the “update and shut down” option. The system may ignore the shutdown command when you have installed the updates, or in any case it will restart it, staying on again. In this case you will have to turn it off manually, something a bit cumbersome and that will force you to be attentive and in front of the screen until Windows decides to install the update 100%.

If you can, avoid this update for the moment, but if you have already installed it we leave you a remedy to solve it.

Fix Shutdown issue on Windows 11 PC

The first solution that we propose is the most drasticbasically consist of remove it from Windows 11and install it later when it has been solved. You can wait for Microsoft to fix this annoying problem or you can simply wait for the next update where we suppose which will be corrected.

To uninstall this update you just have to follow these simple steps:

1. Open Windows settings, you can do it in the most comfortable way. We propose you click on the start menuand then click configuration.

2. Go to the Windows Update optionlocated at the end of the options that you will see on the left.

   

3. Now we have to look for the option Update historylocated approximately in the middle of the window.

   

4. Now we go down to the end, where we will find the option Uninstall Updates.

   

5. In the next window we will only have to locate update KB5068861. There shouldn’t be many of them, so it will be easy for you to identify them.

   

6. We click Uninstalland again in Uninstallin the pop-up window.

   

All you have to do is wait for it to finish, this may take a while. It is recommended that you keep your equipment connected to the power if it is a laptopso you don’t run out of battery in the middle of uninstalling.

To stop Windows from installing the update again, you will only have to disable automatic updates for a week. For this you will only have to return to the Windows Update screen, and you will find the option to Pause Updatesyou can choose from 1 week to 5 weeks, remember to check frequently if there are updates available for check if Microsoft has fixed this issue in a future build.

Other possible solutions

Can try verifying and repairing the Windows image with the DISM command. To do this, you must execute the DISM (Deployment Imaging Service and Management Tool) command, and wait for it to finish to verify that the Windows image is correct.

In this case you must execute the following:

• Open the Windows command prompt as administratorin the way that is most comfortable for you, you can search cmd in the Windows search box, and do right click of the mouse to run it as administrator, for example.

  

• Now write DISM /Online /Cleanup-Image /RestoreHealth and press enter

  

You’ll just have to wait finish repairing on your deviceit may take between 5 and 30 minutes, then you can reboot to check that everything is going well.

It would also be good to try to repair the Windows system using the sfc command (System File Checker). This will check all system files of Windows 11 and if it detects any errors it will fix them on the fly. In addition to trying to correct this error, you can also use it when you find any anomaly in Windowsfor example, is slow or unstable or you frequently encounter unexpected closures.

For this you will only have to follow these steps:

• As we did before, open the Windows command prompt as administratorin the way that is most comfortable for you.
• Now write sfc /scannow and press enter.

  

You only have left wait between 5 and 15 min until it ends.

Another possible solution is to run the Windows troubleshooter, follow these steps:

1. Enter Configuration within the Windows 11 start menu.
2. Access the option System in the left menu.
3. Scroll down until you find the option Troubleshoot.
4. Click Solve other problems.
5. Now you must look for the option Windows Update and click execute.

We just have to wait for it to end.

If none of this works…

If none of the above has worked for you, although it is rare that it does not if you decide to uninstall the update completelyWe just have to wait until Microsoft decides to solve the error in this patch. This could be 1 month or 1 week, you just have to be patient until the developer team can release a new Update that eliminates this bug, and hopefully doesn’t introduce any new ones.